tag:blogger.com,1999:blog-32053362.post2290800976223416263..comments2024-03-26T00:25:34.026-04:00Comments on Not Running a Hospital: Don't stop. Don't stop. Don't stop.Paul Levyhttp://www.blogger.com/profile/17065446378970179507noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-32053362.post-47148631625954426152008-12-10T18:48:00.000-05:002008-12-10T18:48:00.000-05:00Mark, > It's amazing how perspectives chang...Mark, <BR/><BR/>> It's amazing how perspectives change <BR/>> when departments start looking at the whole value stream... <BR/>> instead of finger pointing and blame, <BR/>> you get understanding and collaboration.<BR/><BR/>Let's not forget that this can only happen when there's support from the very top (including boards) for putting a higher priority on improvement than on fault-finding.<BR/><BR/>As soon as people get negative consequences for "admitting blame" (or anything else that includes "admitting"), the whole thing breaks down.e-Patient Davehttps://www.blogger.com/profile/11608258246509102466noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-81088580624237727392008-12-10T14:54:00.000-05:002008-12-10T14:54:00.000-05:00All.All.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-8286571596423522522008-12-10T14:52:00.000-05:002008-12-10T14:52:00.000-05:00Is that a sampling of the answers or all of them?(...Is that a sampling of the answers or all of them?<BR/><BR/>(Regardless, RT: Don't stop. Don't stop. Don't stop.)e-Patient Davehttps://www.blogger.com/profile/11608258246509102466noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-80286328939272594222008-12-10T07:24:00.000-05:002008-12-10T07:24:00.000-05:00It's amazing how perspectives change when departme...It's amazing how perspectives change when departments start looking at the whole value stream... instead of finger pointing and blame, you get understanding and collaboration.<BR/><BR/>I've seen this in many hospitals... the E.D. and lab are just down the hall from each other, but lab people have never been to the E.D. and vice versa. They don't talk unless someone is on the phone yelling or asking a question. It seems so basic -- go to the other person's place and see their process. Many of the problems are caused by misunderstandings or people trying to do the right things... not because "that other department" doesn't care or is intentionally trying to hurt the other department.<BR/><BR/>Common goals and teamwork -- it's always nice to read about progress in that direction!! Thanks for the post.Mark Grabanhttps://www.blogger.com/profile/07953086531083611251noreply@blogger.com