tag:blogger.com,1999:blog-32053362.post2406920793312663117..comments2024-03-26T00:25:34.026-04:00Comments on Not Running a Hospital: Communication CountsPaul Levyhttp://www.blogger.com/profile/17065446378970179507noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-32053362.post-27144212244848195442013-09-02T00:13:00.327-04:002013-09-02T00:13:00.327-04:00Is the "wash your hands" and "gown ...Is the "wash your hands" and "gown up" signs on a separate page? The hospitals I have worked for included signs that mention on making the patient aware that you took the time to wash or sterilize your hands.John K.http://www.thinkpatient.comnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-18597514871746325962013-08-29T07:29:27.782-04:002013-08-29T07:29:27.782-04:00This is a system (AIDET) taught by Quint Studer (w...This is a system (AIDET) taught by Quint Studer (www.studergroup.com) and also used and taught by my organization, Covenant Hospice.<br /><br />Quint developed a system to teach hospitals better patient, employee, and physician satisfaction by concentrating on the basics and applying a system they call "Evidence Based Leadership."<br /><br />They also have a great system to hold health care leaders objectively accountable for outcomes.<br /><br />If their methods are applied consistently and championed from the very top (CEO/Board) on down, it's highly effective, IMHO.<br /><br />(I don't work for them in any way, but I've been impressed with their outcomes.)<br /><br />His first book, "Hardwiring Excellence" is a worthwhile read.<br /><br />-NevilleNeville Sarkari MD, FACPhttps://www.blogger.com/profile/01096155690678788954noreply@blogger.com