tag:blogger.com,1999:blog-32053362.post6332989158047908081..comments2024-03-26T00:25:34.026-04:00Comments on Not Running a Hospital: Sarah and Amy get acquaintedPaul Levyhttp://www.blogger.com/profile/17065446378970179507noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-32053362.post-27476541610322237872010-04-10T08:36:16.748-04:002010-04-10T08:36:16.748-04:00Not necessarily. The asynchronous nature of email...Not necessarily. The asynchronous nature of email is one of the things that makes it efficient: You don't have to be free to talk at the same time.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-68305444946422224822010-04-10T05:50:51.791-04:002010-04-10T05:50:51.791-04:00I love the respect Amy and Sarah show for one anot...I love the respect Amy and Sarah show for one another. But, in the spirit of quality improvement, wouldn't it have been faster and more efficient for them to have had this conversation by phone??Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-1034739501919699402010-04-08T12:05:18.709-04:002010-04-08T12:05:18.709-04:00I beg to differ; it is a big deal when anyone list...I beg to differ; it is a big deal when anyone listens to someone, and especially when a big organization hears the concerns of one of the worker bees - or patients.<br /><br />It's not trivial, I know - it can be a big communication load. But when I participated in the Lean workshop at BIDMC last month, I learned the core Lean principle of "respect for people." To those who focus on the workload, exchanged like this can seem like a burden. But they can be transformational. Really. Not like a two-bit buzzword, but like "bringing forth new possibilities that were never apparent."<br /><br />Y'know, stuff like this is just a darn good reason to be alive. I like it.e-Patient Davehttps://www.blogger.com/profile/11608258246509102466noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-11026148169935311982010-04-08T07:18:02.128-04:002010-04-08T07:18:02.128-04:00The simple act of listening to someone's conce...The simple act of listening to someone's concerns and responding to them means a great deal...respect in the work place cannot be overrated.CrusaderRNhttps://www.blogger.com/profile/12286830499267239267noreply@blogger.com