tag:blogger.com,1999:blog-32053362.post8677024279873525766..comments2024-03-26T00:25:34.026-04:00Comments on Not Running a Hospital: Bank of America = Catch-22Paul Levyhttp://www.blogger.com/profile/17065446378970179507noreply@blogger.comBlogger17125tag:blogger.com,1999:blog-32053362.post-85175596229853152392009-05-17T21:29:00.000-04:002009-05-17T21:29:00.000-04:00Ironically, the BOA ATM in the hallway right outsi...Ironically, the BOA ATM in the hallway right outside your office ate my check soon after it was upgraded to the newfangled type not requiring envelopes! Fortunately, I knew the amount of my check so it was easier to get the provisional credit, followed by the permanent credit. Strangely, I still use that ATM to deposit checks, but make sure to know the amounts before trying to deposit them.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-9341777521512109592009-05-13T12:32:00.000-04:002009-05-13T12:32:00.000-04:00Paul, there are about a gazillion banks in Newton ...Paul, there are about a gazillion banks in Newton Centre. I have never had a problem with an ATM at Sovereign. It amazes me how many people I know who have problems with BofA, yet still have their accounts there.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-87510099686616933072009-05-13T09:50:00.000-04:002009-05-13T09:50:00.000-04:00Hi Paul!
Was this at a branch or at a stand-alon...Hi Paul! <br /><br />Was this at a branch or at a stand-alone ATM vestibule? If it was at a BoA branch, you could be in luck - if you stop by during business hours they should have your checks (and maybe your card). This has happened to me before, and they've been able to dig them out of the machine. If it happened at a vestibule, I have no advice - sorry! <br /><br />Also, Brookline Savings has a great reputation - and they don't charge fees for using other ATMs. <br /><br />Good luck!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-25686436551536972009-05-13T08:23:00.000-04:002009-05-13T08:23:00.000-04:00...some things never change. I have a 45 yr-old ta......some things never change. I have a 45 yr-old tale about BOA stupidity. This is back in the days when a PERSON did the data entry. I had checking balance around $200... BOA entered "insufficient funds" 3 times, bouncing my checks to different businesses.. the statement read: balance $199 -$2 insuff funds....balance $197 -$2 insuff funds....balance $195 -$2 insuff funds....balance $193<br />I've wondered ever since what the genius typing that was thinking!!nanahttps://www.blogger.com/profile/16220595303403647789noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-73195284757169308432009-05-13T06:09:00.000-04:002009-05-13T06:09:00.000-04:00Hi Paul, I am two for two for deposit mess-ups wi...Hi Paul, I am two for two for deposit mess-ups with the new BofA system. Glad to know I'm not alone. My new plan is to see the teller!. MarshaMarsha Maurernoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-2669025868621875012009-05-13T00:02:00.000-04:002009-05-13T00:02:00.000-04:00I tried to open an additional checking account 2 w...I tried to open an additional checking account 2 weeks ago online and this action somehow prompted BOA to close and delete my existing savings and checking accounts. Several phone calls, emails, in person visits and live chats later, the money has been recovered but my billpay and credit cards are still horribly screwed up. Bills have been paid twice, I almost bounced my mortgage check and my last explicit email [x, y, and z are still wrong, please do 1, 2, and 3 to fix them] was answered with a "Sorry for your trouble, here's how you log in to the website" cookie-cutter response. I work in technology, logging into a website is the least of my problems. <br /><br />I could go back and yell again but instead I'm taking my money elsewhere - a local credit union. I will miss the convenience but I have heard so many complaints over the years from friends and colleagues, I should have known it was only a matter of time before I got screwed. Oh, and 2 days after they lost my $8k, the articles came out saying how they need $35m of our tax dollars to stay afloat. Yeah.....Lindseyhttps://www.blogger.com/profile/11572914496654387123noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-54378601616129206342009-05-12T16:29:00.000-04:002009-05-12T16:29:00.000-04:00I Have just two words for you my friend......
CRED...I Have just two words for you my friend......<br />CREDIT UNIONS.....<br />I never use a bank... greedy for profit behemoths.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-15550038837857652232009-05-12T10:10:00.000-04:002009-05-12T10:10:00.000-04:00Pretty much having a similar experience with their...Pretty much having a similar experience with their mortgage dept. My loan was recently taken over by BOA through acquisition. Trying to get anything done through their off-shored customer service is an absolute nightmare.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-50013235097951196752009-05-12T09:47:00.000-04:002009-05-12T09:47:00.000-04:00Two suggestions: Northern Bank and Trust out of Wo...Two suggestions: Northern Bank and Trust out of Woburn, I banked with them for years until I moved out of that area. Very hometowny. They will call you and let you know if a check is going to bounce and offer to hold it until you can make a deposit. Wainright Bank of Boston, very good customer service and free ATMs anywhere(!!).Bostonianoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-44159739603206243352009-05-12T08:36:00.000-04:002009-05-12T08:36:00.000-04:00Another reason I bank at 2 local banks--Watertown ...Another reason I bank at 2 local banks--Watertown savings and Auburndale Cooperative. Their customer service is responsive and respectful. It makes a difference banking with people you feel you have a relationship with.<br /><br />And with the SUM atm network and online banking, there's little they big banks can do that these smaller, local banks cannot.Lisa Cohenhttps://www.blogger.com/profile/07530826748768737972noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-20042383895698463872009-05-12T06:01:00.000-04:002009-05-12T06:01:00.000-04:00Oh, and there is no longer a telephone next to the...Oh, and there is no longer a telephone next to the machine to report it. So, you need to call the 800 number to find out next steps. But, since you no longer have a card, you have to find that number elsewhere.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-75221571188706923692009-05-12T06:00:00.000-04:002009-05-12T06:00:00.000-04:00YOur card is now shredded. I found out they do th...YOur card is now shredded. I found out they do they automatically even if you did everything right.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32053362.post-46793007020668849932009-05-12T00:14:00.000-04:002009-05-12T00:14:00.000-04:00That same machine at the same branch ate my card. ...That same machine at the same branch ate my card. Just ate it. No reason. You used to have 30 seconds to pull out your card. Not anymore. You pull it immediately or you can't have it back. NICE!margalithttps://www.blogger.com/profile/09782326504951603071noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-46764666110423208172009-05-11T21:31:00.000-04:002009-05-11T21:31:00.000-04:00Maybe you should file a complaint with some state ...Maybe you should file a complaint with some state and federal regulatory authorities.Jack Hamiltonhttps://www.blogger.com/profile/11299073880052816167noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-18367291377283193952009-05-11T20:52:00.000-04:002009-05-11T20:52:00.000-04:00This is pretty expected from Bank of America -- te...This is pretty expected from Bank of America -- terrible customer service. Every time you call them, always participate in the survey -- they need to understand how terrible their customer service and loyalty is. Good thing they're not a health system!Adam Gobinhttps://www.blogger.com/profile/16470812328680256717noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-82621997742053874582009-05-11T19:32:00.000-04:002009-05-11T19:32:00.000-04:00Thanks for the warning, I have them too as a bank....Thanks for the warning, I have them too as a bank. I found out something interesting the other day as well, if you have more than one account, let's say a business and a personal account and the money has been verified, if you want immediate access to the funds in the account you transferred it to, use your online banking account on the computer.<br /><br />If you do a transfer of funds at the ATM it puts a 24 hour hold on the money. I found that one out as I needed to transfer funds to make a large purchase and it was denied; however the next day everything was fine as the hold was gone. Again, these were funds that had been in there for a few weeks and not new deposits. I found this out via customer service. <br /><br />Anyway, just thought I would pass that along for whatever it might be worth and hope you get your money back for the checks!Medical Quackhttps://www.blogger.com/profile/12443589277651479846noreply@blogger.comtag:blogger.com,1999:blog-32053362.post-17902847887717442522009-05-11T15:55:00.000-04:002009-05-11T15:55:00.000-04:00Well, at least they're just stupid instead of dish...Well, at least they're just stupid instead of dishonest, unlike Merck who invented a phony peer-reviewed journal:<br /><br />http://blog.bioethics.net/2009/05/merck-makes-phony-peerreview-journal/<br /><br />It's a wonder we can all get through each day without losing it.....<br /><br />nonlocalAnonymousnoreply@blogger.com