Not Running a Hospital

This is a blog by a former CEO of a large Boston hospital to share thoughts about negotiation theory and practice, leadership training and mentoring, and teaching.

Thursday, November 30, 2006

Please help me answer this

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A law student from Wyoming has written and asked me a couple of questions. Before I write my answer to this young man, I thought I would as...
24 comments:
Wednesday, November 29, 2006

Musings from our muse

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I am sorry I don't know how to post an MP3 recording to accompany this essay from my friend Nancy. You will have to use your imaginatio...
4 comments:
Monday, November 27, 2006

What Works -- Part 2 -- Clinical Pathways

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The Whipple procedure is a complicated and difficult surgical procedure. It is also called a pancreaticoduodenectomy, and it generally enco...
2 comments:
Friday, November 24, 2006

More Links

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I have added some additional links to my list (on the right side of this page). I have found these to be well written, up-to-date and thoug...
6 comments:

What Works -- Part 1 -- PatientSite

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The first in a series of innovations that work (!) and make a difference in patients' lives: A recent story on MSNBC called " Tired...
4 comments:
Thursday, November 23, 2006

Priorities

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Even though Joan Vennochi pokes at me a little in today's column , I am glad to take the medicine for the cause she espouses. She sharpl...
4 comments:
Wednesday, November 22, 2006

Greetings, Huntsville!

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A note to our director of Emergency Services. No further comment necessary from me! To: Mccool,Michelle (BIDMC - Director of Ambulatory/Eme...
1 comment:

Albert Schweitzer Fellowship

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Two years ago, BIDMC’s board of directors voted to enter into a sister hospital relationship with the Albert Schweitzer Hospital in Gabon, A...
1 comment:
Monday, November 20, 2006

Door-to-door salespeople

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A short while ago, one of the commenters on a November 6 posting on union organizing said: "Your argument that your meetings are evened...
4 comments:
Sunday, November 19, 2006

Awful news in mental health

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I just read this notice from the Massachusetts Hospital Association: "Department of Mental Health Commissioner Beth Childs has just inf...
12 comments:
Saturday, November 18, 2006

Bravo, Derrick!

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Derrick Jackson's column in today's Boston Globe, entitled "The antigay obsession", prompts me to write on a related topi...
17 comments:
Thursday, November 16, 2006

Just bragging

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In a posting below, I mentioned a story about bad service at our hospital. But, sometimes I hear stories about our folks that make me reall...
3 comments:
Wednesday, November 15, 2006

AT&T and The Bell System (remember them?)

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Steve Bailey, a Boston Globe columnist, offers an interesting column in today's paper about the market power and the behavior of the la...
5 comments:
Tuesday, November 14, 2006

Customer service?

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We try really, really hard to be good at customer service. (This is in addition to offering very good medical care!) By customer service, I ...
5 comments:
Monday, November 13, 2006

My Congressman

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I happened to listen on the radio last night to Congressman Barney Frank's speech last week to the Great Boston Chamber of Commerce. If ...
9 comments:
Saturday, November 11, 2006

Isabel's story

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Those of you living in eastern Massachusetts may have seen a recent television ad from Blue Cross Blue Shield of MA about a young woman name...
8 comments:
Wednesday, November 08, 2006

$8.60

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That's the average annual investment per American in cancer research, in federal funding through the National Institutes of Health. The ...
7 comments:

A really good cause

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As you can imagine, I am expected to attend fundraisers for many worthwhile causes. One of my favorites, from which I am just returning, is ...
Monday, November 06, 2006

Look for the union label

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The gubernatorial election will be over tomorrow, so look for an increase in organizing activities here in Boston. The SEIU was an active pa...
12 comments:
Sunday, November 05, 2006

Man of Patients

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Please read this lovely story from today's Boston Globe about George Geary, former CEO of Milton Hospital (for 18 years), who recently ...
4 comments:
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About Me

Paul Levy
Negotiation advisor, author, speaker; former hospital CEO, regional water and wastewater system CEO, and public utilities regulator. But above all, coach.
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