Thursday, September 15, 2011

Hobbs Hospital: We're ranked #1 in everything

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Here's a wonderful animation from Gregory Warner and Adam Cole presented by Marketplace on American Public Media.  It explains one aspe...
Wednesday, September 14, 2011

Surrealism surrounds federal payment discussions

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The discussions in Washington, DC, about the future of Medicare and Medicaid have gone totally haywire.  Check out this story in the New Yor...
3 comments:

High standards in evidence at Duke

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Here's the counter-example to the folks at Parkland Memorial Hospital , in terms of transparency and taking ownership for failure.  Afte...
3 comments:
Tuesday, September 13, 2011

Have we not been looking at things we should have seen?

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A remarkable aspect of the Parkland Memorial Hospital saga was the degree to which the hospital's Board was not given information by se...
4 comments:

Good catches are catching on

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For every adverse event that is reported in a hospital, there are likely 100 or maybe 1000 near misses that often go unreported.  Those clos...
4 comments:
Monday, September 12, 2011

Doctoring financial incentives

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Mixed results are reported in a recent paper entitled, " The effect of financial incentives on the quality of health care provided by p...
3 comments:
Sunday, September 11, 2011

Time to make Joint Commission surveys public

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Can anyone doubt that the recent kerfuffle faced by Parkland Memorial Hospital in Dallas would have had a greater chance of being avoided i...
4 comments:

Future Women's World Cup Contenders

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Here are a couple of five-year-olds learning to play soccer in Western Massachusetts.  Kristine Lilly is lucky she retired from the game, a...
Friday, September 09, 2011

Sad news from Dallas

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One can only view this report with sadness:  The Dallas Morning News has posted a story saying the CMS has threatened to shut off federal ...
9 comments:
Thursday, September 08, 2011

Becker's shows how Lean fights the Nut Island Effect

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I wrote an article in the Harvard Business Review a while back called " The Nut Island Effect : When Good Teams Go Wrong."  It wa...
8 comments:
Wednesday, September 07, 2011

What would you do?

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This is a story from many years ago, a couple of decades back: An OB/GYN doctor performed a hysterectomy on a patient in her 40's for i...
24 comments:

Always Events® on WIHI

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Always Events®: Raising Expectations for Patient Experience​ September 8, 2011, 2:00 PM – 3:00 PM Eastern Time Guests: Lu...
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Tuesday, September 06, 2011

Never events. Well, hardly ever.

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Many thanks to Ishani Ganguli for inviting me to write an op-ed in Virtual Mentor , the journal she guest-edited for the American Medical ...
3 comments:
Monday, September 05, 2011

Bob is good and lucky; Others are not

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Bob Wachter, one of my heroes in the patient safety arena, is on sabbatical and has written this blog post comparing the approach of US and...
3 comments:

Periodic Table of Texting

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Seen today on a young lady, this t-shirt tells you all you need to know!
1 comment:
Sunday, September 04, 2011

Labor, Delivery, Disclosure, Malpractice

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Let's talk about a different kind of labor on Labor Day weekend, the kind that delivers babies, and an order issued this past week by th...
4 comments:

We're interested, but only if you are quick

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I'd like to give American Airlines credit for being interested in customers' opinions: A computer sent out this email three days aft...
4 comments:
Friday, September 02, 2011

Question causality

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Another statistics lesson for Samantha Riley and her folks at the NHS South East Coast, as well as for the rest of you.  This is from Randa...
2 comments:

That clears things up

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For some reason, this status report on Facebook from an employee of an insurance company  attracted my attention: I spent an hour looking ...
2 comments:

Halamka rises to the occasion

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When Dr. John Halamka talks about the future of computing in health care, it is worth paying attention.  You will find a superb overview by...
1 comment: