Not Running a Hospital

This is a blog by a former CEO of a large Boston hospital to share thoughts about negotiation theory and practice, leadership training and mentoring, and teaching.

Sunday, January 22, 2012

Samsung's Smart Window

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A really neat invention.  Thanks to Bertalan Meskó, MD (@Berci on Twitter), who notes, "Such windows would look great in hospitals as w...
1 comment:
Saturday, January 21, 2012

Thanks for nothing

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I have been reading and listening to media reports about recent deals between Partners Healthcare System and insurers in Massachusetts and e...
6 comments:
Friday, January 20, 2012

Carrying a lot of baggage

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In contrast to the story below about treating airline priority customers well, let's turn to baggage handling.  I recently traveled on...
2 comments:

Airline priorities

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First impressions about service issues can sometimes be misleading, especially if you don't understand aspects of traffic flow.  Here wa...
1 comment:

Inventory Productivity Webinar from MIT

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Inventory Productivity: Missing Link Between Supply Chain Management and Sales MIT SDM Systems Thinking Webinar Series Jonathan L.S. Byrn...

Routine or rote?

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I am reprinting one of my favorite columns, first posted here on April 26, 2007. A story for all who have been through the multiple round...
3 comments:
Wednesday, January 18, 2012

Costs of Care essay winners -- Part 1

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Do you remember my post back in September helping to publicize the Costs of Care essay contest?  Well, the judges have acted and picked the...
2 comments:

Costs of Care essay winners -- Part 2

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Here are two more of the winning essays from the Costs of Care essay contest described in the post above .  These are by patients. Renee L...
2 comments:

What would Richard do?

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When it comes to hotel service, I have a new standard by which I measure facilities:  "What would Richard do?"  Richard Caines, yo...
4 comments:
Tuesday, January 17, 2012

De-Magnetizing

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One study does not a trend make, but this one has conclusions that are so direct that it is bound to attract lots of attention . . . and ang...
9 comments:

Wachter explains private practice in the UK

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Bob Wachter continues to offer thoughtful  perspectives on the British health system.  The latest is about the role of private insurance an...
3 comments:
Monday, January 16, 2012

Water interests in hospitals: Spraying infections?

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By now, you may have heard about the outbreak of Legionnaires’ disease in Wisconsin that was linked to a decorative water wall in a hospital...
3 comments:
Sunday, January 15, 2012

Canadian court to address end of life support

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The Supreme Court of Canada will soon be taking up the issue of whether doctors need consent before taking a patient off life support. As re...
6 comments:
Saturday, January 14, 2012

NPSF listserv

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Many thanks to Dr. David Lawrance, at University of Illinois at Urbana-Champaign, for a lead to a good listserv run by the National Patient ...

Making the constitutional argument

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MA Attorney General Martha Coakley has submitted an amicus brief in the pending Supreme Court case about the national health reform legislat...
6 comments:
Thursday, January 12, 2012

Earle of the islands

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Earle Nelthropp and daughter Sonya Here are some stories from one of my ancestral homes, St. Thomas.  You may recall a previous one about...
1 comment:

Semester in Israel for undergraduates

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Here is a great opportunity described by Dr. Osnat Levtzion-Korach, Deputy Director, Assaf Harofeh Medical Center.  It is for undergraduates...
Wednesday, January 11, 2012

End-of-life conversations, as seen by the intensivist

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My recent post on end-of-life care issues, " What if they had had to pay? ," generated a lot of comments in the blogosphere and b...
11 comments:

Removing barriers on WIHI

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Removing Barriers to Better Health and Better Care with Medical-Legal Partnerships January 12, 2012, 2:00 PM – 3:00 PM Eastern Time   Gue...
Tuesday, January 10, 2012

Good diagnosis, Zeke. Why no cure?

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I really like it when I agree with Zeke Emanuel and never more so than with his recent column in the New York Times about proton beam mach...
9 comments:
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About Me

Paul Levy
Negotiation advisor, author, speaker; former hospital CEO, regional water and wastewater system CEO, and public utilities regulator. But above all, coach.
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