Wednesday, August 12, 2015

Disclosure and Apology Must Be Taught Before They Can Be Learned

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Over two years ago, the folks over at the athenahealth kindly invited me to submit columns to their Health Leadership Forum, and I have do...
1 comment:
Tuesday, August 11, 2015

When Good Teams Go Wrong

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Over two years ago, the folks over at the athenahealth kindly invited me to submit columns to their Health Leadership Forum, and I have do...
3 comments:
Monday, August 10, 2015

Learning from Mistakes

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Over two years ago, the folks over at the athenahealth kindly invited me to submit columns to their Health Leadership Forum, and I have don...
8 comments:
Friday, August 07, 2015

Gene cites John: Makes great sense!

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For some of us, one thing that makes Friday a great day is receiving Gene Lindsey's weekly email.  It's full of observations abou...
3 comments:

Whole systems approach to product design at MIT SDM

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A Whole Systems Approach to Product Design and Development   2015 MIT SDM Conference on Systems Thinking for Contemporary Challenge...
Wednesday, August 05, 2015

SEIU goes to the ballot to change hospital rates

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Somewhat new to the issue, the SEIU has decided that it is unfair for non-Partners hospitals to get paid less than those affiliated with Pa...
4 comments:
Tuesday, August 04, 2015

When you have a hammer

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Christopher Weyant in The New Yorker , June 8-15, 2015 It's well past time to talk about the elephant in the room when it comes t...
6 comments:

The medical arms race made visible

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With thanks to Priyanka Dayal McCluskey at the Boston Glob e, we can get a glimpse of one "small" part of the medical arms rac...
Monday, August 03, 2015

The board has to be on board

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Those of us who have run hospitals where we've been serious about achieving improvements in quality and safety know that without a hig...
3 comments:

Where would you rather serve?

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Which is more hierarchical, the military or health care? A medical student who had served as a corpsman in the military attended our Tell...
5 comments:
Sunday, August 02, 2015

On checklists

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This article by Emily Anthes about checklists in Nature notes: Poor use of checklists means that people may be dying unnecessarily. A...
3 comments:
Saturday, August 01, 2015

Silent sovereigns of the forest

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In Travels with Charley , John Steinbeck portrays the physical and emotional grandeur of the great West Coast trees: The redwoods, once...
3 comments:
Friday, July 31, 2015

Ain't the way to die

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Here's a different take on end-of-life issues from ZDoggMD.  Worth watching and perhaps using in your place to get the conversation ...
1 comment:
Thursday, July 30, 2015

An individual and organizational moral obligation

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My buddy Jeff Thompson is stepping down as CEO of Gundersen Health System in a few months.  I have commented several times here on Jeff...
5 comments:
Wednesday, July 29, 2015

When CEO bonuses are tied to US News rankings

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Here's a quiz.  Can you guess who posted the following messages on Twitter? Any idea how many hospital execs' bonuses are tied to...
1 comment:
Tuesday, July 28, 2015

Student observations from Telluride West

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Here are some excerpts from just a few blog posts written by medical and nursing students after the first day the Napa version of the Te...
1 comment:

Yes, even surgeons can learn

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The Risk Management Foundation of CRICO recently supported a research program to test the effectiveness of 360 degree reviews in influen...
2 comments:
Monday, July 27, 2015

"This is bad for academic medicine"

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When the history of the patient safety movement is told, it will be appropriate that the Association of American Medical Colleges * will ...
10 comments:

Telluride goes to Napa

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A hearty welcome to the newest participants in the Telluride Patient Safety Summer Camps , taking place this week in Napa, CA.  Here's ...
Sunday, July 26, 2015

Man has to have feelings and then words before he can come close to thought

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Back in 1962, John Steinbeck published Travels with Charley , a series of stories and observations from interactions with people across Ame...
5 comments: