This is a blog by a former CEO of a large Boston hospital to share thoughts about negotiation theory and practice, leadership training and mentoring, and teaching.
Sunday, December 11, 2011
What's wrong with this picture?
A nice effort to engage patrons in reporting problems, but a bit of "a slip 'twixt the cup and the lip."
Negotiation advisor, author, speaker; former hospital CEO, regional water and wastewater system CEO, and public utilities regulator. But above all, coach.
1 comment:
Maybe it is the only bathroom.....
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