A part of my presentation to folks in Denver related to the organizational value of clinical outcome transparency in helping the clinical staff to hold themselves accountable to the standard of care that they value for their hospital. (Regular readers of this blog will not be surprised by that message, as I have been making this case for a long time!) One person later suggested that this was being accomplished in Colorado because the state government has had a website for several years with publicly reported data.
The existence of government websites of this sort does not preclude a hospital or group of hospitals from expanding the concept of transparency and offering value to the clinical staff by posting real-time information on progress in reducing infections and making other clinical improvements. Whether such transparency is adopted is solely a matter of local choice, and each place needs to make its own decisions as to the value thereof. The hospitals in the New Hampshire Hospital Association, for example, have to decided to present a website with much more recent information on topics of interest to them. This is part of a jointly determined common goal of eliminating patient harm over the next few years.
3 comments:
I totally agree. Old data just gets ignored (as it should)and it is a waste of time...or worse a distraction from real improvement.
Organizations can contact their state QIO (Quality Improvement Organizations) if they want fairly up-to-date data. Even better, QIOs work with organizations to build and track claims-based QI measures. There is still a 2-3 month delay but thats the best they've got. QIOs provide these services free of charge under a CMS contract. I work as an analyst at a QIO and we continually seek to get health care providers to partner with us in QI collaboratives using PDSA cycles and almost real-time data.
Amen. I could not agree with you more. Hospitals and health plans cannot base their analytics on years old information. They must leverage real-time data driven from current provider, procedure, and outcomes information to judge performance and manage risk.
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