I had a chance to see Tejal in action as we served together at the Risk Managament Foundation. She was invariably thoughtful and well prepared and diligent in pursuing sensible quality and safety improvements throughout the Harvard system. Beyond that, she exhibits a warm and modest demeanor that will hold her in good stead and generate support and involvement among medical professionals as she pushes hard to achieve the "so much work to do to ensure the safest care for all patients."
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Hopefully she will advocate for every physician to have training in Clinical Process Improvement. If and when that happens we will really see some change. Until then it will just be incremental.
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