Tuesday, March 15, 2016

--30--

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With 4646 blog posts dating back to August 2006, it's time to end this adventure. After over 9-1/2 years of almost daily output, I will...
128 comments:

How to get patient opinions: Ask.

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Michael Greco and his mates at Patient Opinion have developed a simple and useful way to collect opinions about medical care from patien...
Monday, March 14, 2016

Callahan tells about stories

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With a plethora of books about the value and importance of storytelling, we might wonder if another could offer any value. Well, the ans...
Sunday, March 13, 2016

US News rankings reward transparency

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Regular readers will know that I am no fan of hospital rankings and have been quite critical over the years at the ones at US News and Wo...
Saturday, March 12, 2016

Meanwhile, back in Massachusetts

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It's been some time since I commented on issues of market dominance in Massachusetts, but a recent story by Bruce Mohl at Commonwealth...
2 comments:

Getting past denial in Victoria

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You have to be willing to acknowlege your problems before you can remedy them.  If I were to characterize the state of public and private h...
3 comments:
Wednesday, March 09, 2016

Time for a "no dickheads" rule

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In his wonderful book about the All Blacks, Legacy , James Kerr reminds us that a key to the success of this remarkable rugby team is an un...
2 comments:

Mateship

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You can't be here in Australia for very long before hearing about the concept of "mateship."  Here are some explanations: W...

What can I do? May Wong answered the question.

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The most common question I get--worldwide--after I give a talk or seminar on creating a learning organization to improve clinical proces...
3 comments:
Friday, March 04, 2016

Staff at work

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One of the great pleasures of being ex-CEO of a hospital is to visit other places around the world and see the staff in action.  Whatever y...
1 comment:
Monday, February 29, 2016

What will their legacy be?

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A danger of being " Thinker in Residence " for several months here in the state of Victoria, Australia, is the danger of diagnost...
1 comment:
Saturday, February 27, 2016

Hear me. Do you know me?

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It isn't often that I can report that I was honored to see a play, but such was the case recently when I was invited to view the show...

Towards zero on the roads in Oz

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In America, drivers don't try to kill other drivers. In Australia, drivers try not to kill other drivers. After almost three month...
2 comments:
Monday, February 22, 2016

Ultimate advice

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When I was growing up, ultimate (originally known as ultimate frisbee) had not yet been invented .  While we played with frisbees, it wa...
1 comment:
Wednesday, February 17, 2016

Sea spurge, compacts, and other descendants of Wipe off 5

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Today's story is about how to implement a cultural change among a large group of people.  Stick with me, as this will take a moment. ...
4 comments: