A story about about institutional use of social media.
I am on the board of an organization that, like many others, is facing financial stresses. The president decided to create some task forces to deal with various sectors of the company and look for savings and other solutions. I suggested that he might use wikis, blogs, and other types of social media to permit a rapid and comprehensive exchange of ideas and information between and among the task force members and other constituencies in the organization. I also suggested that this might help with acceptance and implementation of the plans once they are ready.
The response, "Well, broad participation is fine, but not to the point of chaos."
My rejoinder, "You need to trust the wisdom of the crowd."