This is a blog by a former CEO of a large Boston hospital to share thoughts about negotiation theory and practice, leadership training and mentoring, and teaching.
Monday, November 16, 2009
Art on the MBTA
A short while back, I wrote about new uninformative signs and annoying audio messages on the local transit system. Having run a large public agency, I really understand and sympathize with the logistics involved in introducing a new system. But it seems to me that these folks are missing something: If your system is not ready for prime time, don't bring attention to it.
The previous loud message warning us not to be fare evaders has now been joined by a message urging us to follow the safety rules and regulations of the transit system -- as though we might know what those are. It was amusing to be told to be careful riding the escalators, since the stations at which this broadcast was delivered are at ground level.
This morning, too, we had a new feature. Check out the artwork portrayed on the sign. If you click to enlarge the photo, you can see a random pattern of energized LEDs. Thanks to the MBTA for offering this visual treat!
I have been called a crusader, and I detect a kindred spirit.... (:
ReplyDeleteBut on the bright side, what a quaint looking attractive station and beautiful autumn trees!
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