This is a blog by a former CEO of a large Boston hospital to share thoughts about negotiation theory and practice, leadership training and mentoring, and teaching.
Thank you for sharing - I will also share it with appropriate colleagues and patients.
Thanks for sharing. We will be sharing it on our patient safety YouTube channel. -Daisy
Thank you to Dave and Paul...what powerful lessons you are sharing! I often say that patients and families are the most underutilized asset in the healthcare system, and with this short video, you are demonstrating the power of information-driven conversations between care providers and patients, the energy from hope and optimism, and the need for collaboration based on science and values.
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