Wednesday, May 04, 2011
Baker House leads
My end-of-term visits at various of the city's colleges and universities continued tonight with a session at MIT's Baker House dormitory, meeting with Housemasters Dava Newman and Gui Trotti and the Baker House Leaders. The topic was how to introduce quality and safety process improvement in hospitals, and the role of transparency in establishing creative tension in an organization in the drive to eliminate preventable harm. With their background in aerospace engineering and design, Dava and Gui were superb hosts for the event. The students, who organized the evening, made excellent observations about the symptoms and causes of harm in the hospital environment.