The Story of Lewis Blackman, a video produced by Transparent Learning, Inc., as a way of stimulating and focusing the discussion. The video features Helen Haskell, the mother of this 15-year-old boy who died as a result of a series of medical errors after elective surgery. The story is powerful, and you could have heard a pin drop as it reached its sad conclusion.
At the closing, I asked them what messages they would like me to relay to Helen if I happened to see her in the coming days and weeks. Here they were:
Please tell her that we deeply appreciate what she has done in permitting this video to be made and in contributing personally to it with her extensive appearances on screen.
Please tell her that watching her make us feel that she understands the issues we face and that we therefore consider her to be a real partner with us in the medical community.
Please tell her that we will think about Lewis' story often and will do our best to make sure that this kind of tragic event does not occur in our hospital.