This is a blog by a former CEO of a large Boston hospital to share thoughts about negotiation theory and practice, leadership training and mentoring, and teaching.
Saturday, September 06, 2014
Not always
A different and humorous approach to appointment management! Useful for clinics and hospitals?
Actually, a variation can be, as noted in this story from Lawrence (Kansas) Memorial Hospital.
The success of Asian nail salons is that the eliminated appointment setting - perhaps because of language barrier issues - but it works for "we busy ladies" who want immediacy as a best practice...
The success of Asian nail salons is that the eliminated appointment setting - perhaps because of language barrier issues - but it works for "we busy ladies" who want immediacy as a best practice...
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