Cracks in the foundation of Wal-Mart’s retail business in China have been developing for years, hidden by questionable accounting and unauthorized sales practices.
Let this be a lesson to boards of trustees of health care systems who focus too much on CEOs' achieving corporate financial objectives.
Well not only that but incentives in general; witness the sudden concentration on patient satisfaction due to government incentives, often to the exclusion of priorities like patient safety.
ReplyDeleteNot sure about Walmart, but in health care it's the whole question of how do you get people to do the right thing, when deep down they know what they should be doing in the first place. Very troubling.