But it is not the changes that are the most important. It is how we respond. How we respond to change as individuals, teams and as an organization is what defines us. It will determine our futures and move us from good to great.
Sounds good, but change can be very scary.
Here’s what won't change: Our mission to improve care, lower cost and improve the health of the community. This rises beyond growth targets, financial goals and facilities plans. It really is an individual and organizational moral obligation.
To take on big responsibility and big changes, it is best to start with a great platform as a base. The solid platform we have should give us great confidence going forward. In the face of higher quality standards, economic down turns, tons of regulation and increasing competition, you as teams and we as an organization have steadily improved on all of our key strategies.
Going forward it boils down to just a couple of really big things: Take care of our patients and take care of each other. The "patient" part has expanded to "patients, families and communities" and each other needs to include those well beyond our immediate work groups to colleagues and partners.
Although changes will always cause some struggles, we have no reason to fear them. We need to trust our strong platform, our clear path and a great team to not just survive but truly excel through the change.
I know we are up for the challenges.