Monday, April 09, 2012

Pursuing quality at Carilion Clinic

I am just returning from a very satisfying visit to Carilion Clinic, headquartered in Roanoke, Virginia.  The main event was to give a talk at the system's Leadership Forum, with people from throughout the system, focusing on issues of quality and safety improvement.  Carilion, led by CEO Nancy Agee, has a strong commitment to these matters, along with an attempt to create a more integrated care regime among their multitude of physician practices and hospital facilities.

Earlier in the day, I had a change to meet privately with smaller groups, including this group of three: Dr. Stephen Morgan (CMIO); Paul Davenport (VP for emergency medicine); and Shirley Holland (VP for strategic development.  The three are AHA fellows, spending a year of professional development in a series of sessions around the country.

Somehow (!), the topic always returns to children's soccer, and Paul shared this photo of him and co-coach Doug Kidd, along with their indoor tournament champions from this past winter's season.

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