WIHI - -Live from London

April 18, 2013: Patients See What We Don’t – Engaging Patients in Safety – Live from London and the International Forum on Quality and Safety

(Special Time: 1:15 – 2:15 PM ET / 6:15 – 7:15 PM BST)

Featuring:
Susan Hrisos, Senior Research Associate, Institute of Health & Society, Newcastle University (UK)
Jane O’Hara, MSc, PhD, Senior Research Fellow, Yorkshire Quality & Safety Research Group, Bradford Institute for Health Research
Martin Hatlie, JD, CEO, Project Patient Care; President, Partnership for Patient Safety; Co-founder, Consumers Advancing Patient Safety

It’s easy enough to say patients need to be engaged in all levels of their care, including being aware of best practices and anything that could inadvertently result in harm. But what does this actually look like day-to-day, especially in the high-stakes, busy environment of today’s highly complex hospitals? And what good does it do for patients and families to notice and speak up about things if there’s no one on the receiving end trained to respect and act upon the information?

With at least a decade’s worth of ideas and initiatives on patient engagement with patient safety as a backdrop, new research on what is and isn’t working in the UK — with broad application to the US and elsewhere — will be in the spotlight on the April 18 WIHI entitled Patients See What We Don’t – Engaging Patients in Safety – Live from London and the International Forum on Quality and Safety. The new analysis is being presented at the IHI-BMJ International Forum on Quality and Safety in Healthcare by leading researchers at Newcastle University and the Bradford Institute for Health Research in England. WIHI listeners will get the first peek at the findings, thanks to Susan Hrisos and Dr. Jane O’Hara, whose work headlines a workshop session in London the very next day. They’ll be joined by Martin Hatlie, one of the leading voices and experts on patient engagement in the US, who is eager to comment on the research and describe new models for effective patient/provider collaboration around safety that are emerging in the states.

Patient engagement in patient safety is here to stay. The only question is how this vital part of improvement can be more effective, and what skills patients and providers alike need to work together for the same goal.

We’re live from London on April 18 at a special time — don’t miss this upcoming WIHI! Click here to enroll.