Sunday, August 12, 2007

Opinion Leader

Editorial in today's Boston Globe. No further comment necessary.

8 comments:

Zagreus Ammon said...

Dr. Levy,

While you are rightly proud of BI-DMC's actions, how do you reconcile the likelihood of others mis-using or misinterpreting performance improvement data?

Anonymous said...

The State health commissioner's response is particularly amazing. What's he afraid of?

Oh, and there's that V-word again. I dare not spell it out. (:

Paul Levy said...

Dear Zagreus Ammon,

First, I am not a doctor. The world is smart enough not to let me do that!

Second, it is not that I am totally proud of what we do. I think there is ample room for improvement. What I AM proud of is the attitude and apporach our people take to these matters. It is nondefensive, open, and inquisitive -- just what you would hope for in an academic institution.

Third, to your question. There is nothing I can do about misinterpretation except to try to explain and educate the public about what all this means.

Labor Nurse said...

Paul, you're the man. What else can I say?

Anonymous said...

On a slightly related note, has BIDMC considered discouraging or banning neckties?

Mother Jones RN said...

Paul, thanks for the link to the article. You rock.

MJ

Paul Levy said...

Anon 9:22. No.

Paul Kampas said...

I think making BIDMC's central line infection rates transparent is admirable and smart because secrecy never leads to improvement or customer confidence. What's the chance of BIDMC making days-to-first-appointment data available for your affiliated physicians (or least by department)? I believe you are collecting this information using "mystery shoppers" based on a Boston Globe article from a while back. It seems that this is another hospital performance metric extremely important to patient well-being and not all that difficult to improve.