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Wednesday, April 15, 2009
Putting his foot down
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This is a blog by a former CEO of a large Boston hospital to share thoughts about negotiation theory and practice, leadership training and mentoring, and teaching.
2 comments:
I have two daughters. One born in 1998 (at another nearby hospital) and one born in 2001 at BIDMC. I can safely say that our experience at BIDMC was at least as good if not better. I have had nothing but good experiences at BI.
Thank you for sharing this with us Paul. What I love most about this letter is that the new family, including Michael, thank an entire care team, not just a single doctor or nurse. This is what happens when patient-centered care works! When the care team took the time to help the family transition from hospital to home...that line made me smile. Thanks again!
http://ihiopenschool.blogspot.com/2009/04/2622-miles.html
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