This is a blog by a former CEO of a large Boston hospital to share thoughts about negotiation theory and practice, leadership training and mentoring, and teaching.
Wednesday, May 22, 2013
Some kind of service
(worst) hotel service story I have heard: My friend Ray is taking a
nap in his room in the afternoon and has put up the "do not disturb"
sign." The maid had not yet made up the room. Someone from the front
desk calls on the room telephone, wakes him up, and asks, "Why do you
have the 'do not disturb sign' up?"