For several months, I have been reading a terrific blog by Steve Pashley about political, customer service, and management issues in the UK's National Health Service. As people in the US consider what changes might be appropriate for our health care system, Steve's comments offer a helpful insight into another country's experience.
On a related topic, there will be a program about the Swiss health care system on June 22 in the State House, Boston. Here are the details. It is sponsored by the Brandeis' Massachusetts Health Policy Forum and Health Care For All.
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