As always, a thoughtful piece by Steve Bailey in today's Boston Globe, this one quoting Regina Herzlinger from Harvard Business School. An excerpt:
What consumers need, she says, is greater transparency. "The premise is that they are wonderful," she says of the hospitals. "Maybe they are. I would like to see some data that shows just how wonderful different hospitals are all across the United States. I would like to know how good is the Mass. General? How good is Brigham and Women's? How good is the Baptist? How many people get an infection? How long does it take to regain mobility after an operation? Dumb as I am, I could look at those data and understand them."
Well, as Reggie knows, you can check our website for this kind of information, in plain English, about BIDMC. Whether consumers use this information or not, we post it as a way to hold ourselves accountable to the public and ourselves to strive for ever greater clinical quality.
Mr. Bailey ends his column with this question: "Of course, we have to pay. The question is how much?" His question is also on the minds of John McDonough at Health Care for All and Charley on the MTA at Blue Mass Group. Previously, I have offered some of my ideas on this topic. And we are all looking forward to an expanded version of proposals from Senate President Terry Murray in the next several days.